Privacy Policy

Young Flooring ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at youngflooring.com, how we use it, and the choices you have.

Information We Collect

When you request an estimate through our contact form, we collect the information you provide:

• Full name
• Phone number
• Email address (optional)
• Project type and details you share with us

We also use Google Analytics to understand how visitors use our website. This collects standard usage data such as pages visited and general location. It does not identify you personally.

How We Use Your Information

• To respond to your estimate request and schedule your free in-home estimate
• To communicate with you about your project by phone, email, or text message (if you opt in)
• To improve our website and services

SMS / Text Messaging Terms

If you check the SMS consent box on our contact form, you agree to receive text messages from Young Flooring related to your estimate request, appointment scheduling, and project updates.

• Consent is not a condition of purchasing any goods or services.
• Message frequency varies based on your project.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help, or contact us at (704) 209-1444 or flooringyoungs@gmail.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell or rent your personal information. We share it only with service providers that help us operate the website and respond to your request:

• Formspree processes our contact form submissions and delivers them to our email
• Google Analytics provides anonymous website usage statistics
• Twilio delivers text messages if you opt in to SMS updates

We may also disclose information if required by law.

Data Retention and Security

We keep your contact information only as long as needed to serve you and maintain our business records. We take reasonable measures to protect your information from unauthorized access.

Your Choices

• Opt out of text messages at any time by replying STOP
• Ask us to delete your contact information by emailing flooringyoungs@gmail.com

Contact Us

Young Flooring
110 E Main St, Rockwell, NC 28138
Phone: (704) 209-1444
Email: flooringyoungs@gmail.com